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** If you need same day shipping, submit your order then call before noon US Eastern time: 800-729-2878
SHIPPING
In our efforts to offer competitive shipping rates, we have
two flat rate shipping options for our customers in the continental
U.S. In addition, we offer EXPEDITED shipping methods including
US Priority Mail, Overnight, 2 Day Air, and International
Priority Mail. If your shipping address is a PO Box, you must
choose Priority Mail. If you do not have US mail delivery at your physical address please read the UPS ONLY instructions.
UPGRADED SHIPPING (1-5 business days) is only $1.00
more than STANDARD SHIPPING. UPGRADED orders will be sent
to you via UPS ground or US Priority Mail at the discretion
of our shipper. UPGRADED and EXPEDITED orders will be processed
ahead of STANDARD orders each day. If you do not have US mail delivery at your physical address please read the UPS ONLY instructions.
** Delivery may be 6 business days for a small number of customers
in remote areas of MT, ID, WA, NV, and CA. RATE
CHART
PO BOX - If your shipping address is a PO Box or your
order MUST be delivered by the US Post Office for any other
reason, then you must choose PRIORITY MAIL for your shipping
option.
UPS ONLY - If your order can ONLY be delivered by
UPS (United Parcel Service), please choose UPGRADED SHIPPING
and type 'UPS ONLY' in the comment section when you check
out.
PO BOX AND PHYSICAL ADDRESS WITH SAME ZIP CODE - If you have entered a PO Box and physical address with the same zip code on your shipping label, our shopping cart will only allow you to select Priority Mail for shipping. For STANDARD or UPGRADED shipping, please write us a note in the comment box at the end of your order. Our web specialist will then make the adjustment to your shipping before your order is processed.
STANDARD SHIPPING (4-14 business days) will be sent
to you via one of these carriers: UPS ground or USPS Parcel
Post, at the discretion of our shipper. Many STANDARD SHIPPING
orders are sent via Parcel Post. There is no tracking if your
order is sent via Parcel Post and delivery can take as long
as 14 business days. STANDARD orders will be processed after
UPGRADED and EXPEDITED orders each day. If you do not have US mail delivery at your physical address please read the UPS ONLY instructions.
RATE
CHART
SHIPPING SURCHARGE - Actual shipping cost will be applied to heavy items including but not limited to gallons of liquids, large vine products, etc. as noted in our print and online catalogs.
AK,
HI, PR, US VIRGIN ISLANDS, MP, PW, GUAM & APO/FPO.
All orders that are outside the Continental US with US zip
codes will be shipped PRIORITY MAIL. You will be charged for
shipping plus insurance and $1.00 handling. For prepaid orders,
estimated postage is 20% of the merchandise total (minimum
$10.00). Any overpayment will be credited to your account.
Personal/business checks may be held 3 weeks.
CANADA: Orders to Canada may
be shipped by USPS or UPS . Cost is shipping plus insurance
and $2.50 handling.
** PRIORITY MAIL
- the only shipping method available for orders shipped to
a PO Box or orders with a US zip code that are outside the
48 continental states, including PR, HI, AK, US VIRGIN ISLANDS,
GUAM, MP, PW. The post office says Priority Mail is usually
delivered in two business days within the US, but this is
not a guaranteed 2-day service. *Please
note that the cost you see for Priority Mail service is only
an estimate and may vary according to various factors including
package size.
** EXPEDITED SHIPPING
- Overnight and 2-Day Service within the Continental US is
provided by UPS. If you live in a remote area, overnight and
2-Day service may not be guaranteed to your area. Our shipping
zip code is 33773. You can check transit times at UPS.com.
*Please note that the cost
you see for Overnight and 2-Day service is only an estimate
and may vary according to various factors including package
size.
DIMENSIONAL WEIGHT will
not affect your shipping rate if you choose our FLAT RATE
Standard or Upgraded shipping, however it may affect the shipping
cost of an order being delivered by an expedited service such
as UPS 2 Day Air, UPS Overnight, Priority and Express Mail
and International Priority Mail. Dimensional weight considers
density, which is the amount of space a package occupies in
relation to its actual weight and it is now factored into
the shipping weight by every package delivery service. Large,
lightweight objects will cause the shipping weight of a package
to be more than the actual package weight especially when
the package is being delivered by an Air method such as 2
Day Air, Overnight, Priority Mail and International Priority
Mail.
We have made every effort to provide you with an accurate
estimate of the shipping cost for your air delivery package
but we do not know the actual cost until your order is in
our shipping department. In some cases, when the actual shipping
cost is significantly higher we will attempt to contact you.
If we are not able to contact you we will make a decision
on how to ship your Rush order. Any order that is cancelled
once it reaches our shipping department will be assessed a
20% restocking charge. If you have any questions about the
shipping charge on a domestic air delivery please do not hesitate
to contact our customer service TOLL FREE @ 800-729-2878.
International customers may call 727-538-2878.
** INTERNATIONAL ORDERS WILL
USUALLY BE SHIPPED VIA US INTERNATIONAL PRIORITY MAIL. Other
shipping methods must be pre-arranged by emailing to INTERNATIONAL
SPECIALIST.
International First Class Mail is available by special request
if your order weighs less than four pounds and meets the size
requirements. Some very small orders may be shipped using
an International Priority Mail Flat Rate Envelope at a lower
rate. For these methods, please submit your order and write
a note in the shopping cart comment box asking us to determine
if the lower rate will be available for your order. Our International
Specialist will review your order and reply before processing
your credit card.
You will be charged for shipping
& insurance plus a $5.00 handling charge. Payment is accepted
by money order (US funds), credit cards, wire transfer and
PayPal. For pre-paid orders, estimated postage is 40% of merchandise
total. Any overpayment will be credited. *
Please note that the cost you see for International mail service
is only an estimate and may vary according to various factors
including package size and dimensional weight. Orders
less than $20 US will also have a $2.50 US small order fee.
CANADA: All orders to Canada
are shipped by USPS or UPS. The cost is shipping plus insurance
and $2.50 US handling.
** INTERNATIONAL credit card orders
may be delayed if we have to contact your bank for address
verification. Please provide the CVV2 credit card code to
help us verify your identity and avoid delays. Please provide
your email address for faster communication regarding your
orders! Click here for more
information.
ESTIMATED ARRIVAL TIMES
- (once order is shipped)
CONTINENTAL US ORDERS
Standard: 4 -14 business days
Upgraded: 1-5 business days UPGRADED
TIME IN TRANSIT MAP
**Upgraded delivery may be 6 business days to remote west coast areas)
Priority Mail: 2-4 business days
ESTIMATED ARRIVAL TIMES
- (once order is shipped) INTERNATIONAL ORDERS
US International Priority Mail: 6-10 business days
** Estimated arrival times are provided by the US Postal Service,
but are not guaranteed.
MINIMUM ORDERS -
To keep our prices LOW, a $2.50 small order handling fee
is already included in the shipping and handling charges for
orders under $20.00.
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4-14 Days
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1 - 6 Business Days
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Standard
Shipping - Continental US
may be delivered by Parcel Post or UPS Ground
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Upgraded
Shipping - Continental US
may be delivered byPriority Mail
or UPS Ground
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$0.01 to $19.99
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$7.95
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$0.01
to $19.99
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$8.95
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| $20.00
to $49.99 |
$8.95 |
$20.00 to $49.99
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$9.95 |
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| $50.00
to $74.99 |
$9.45 |
$50.00 to $74.99
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$10.45 |
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$75.00 to $149.99
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$9.95
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$75.00 to $149.99
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$10.95 |
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| $150
& up |
$11.95 |
$150 & up |
$12.95 |
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UPGRADED ORDERS
ARE PROCESSED BEFORE ANY STANDARD ORDERS
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Priority
Mail,
2nd day & overnight
delivery available
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* SHIPPING SURCHARGE - ACTUAL SHIPPING COST WILL
BE APPLIED TO HEAVY ITEMS INCLUDING BUT NOT LIMITED
TO GALLONS OF LIQUIDS, LARGE VINE PRODUCTS, ETC.
AS NOTED IN OUR PRINT AND ONLINE CATALOGS.
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PAYMENT
- We accept checks (order held
7 business business days), money orders, Mastercard, Visa,
Discover and American Express, wire transfers, and PayPal.
To pay by wire transfer, please
email for instructions. Returned checks are subject to
a $20.00 service charge.
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