TERMS & CONDITIONS
- For your convenience and security, we are happy to now accept PayPal.
IMPORTANT -- After submitting your PayPal payment, PLEASE WAIT to return to SunshineCrafts.com. This will allow your order to finish processing and allow us to provide you with an online order confirmation, your order number and a confirmation email.
Please note that we cannot process backorder shipments for PayPal orders. We can hold your order up to 2 weeks for out of stock items.
- For fastest online service please pay with a debit or
credit card. THESE ORDERS ARE NORMALLY SHIPPED WITHIN 1-2 BUSINESS
DAYS. This may be longer during our peak periods. Personal checks
are held 7 banking days to clear before order is shipped. Please
include payment in U.S. funds with your order. We accept Mastercard,
Visa, Discover, American Express/Optima. We also accept payments
by wire transfer for International orders.
For information about using PayPal, please send an email to firstname.lastname@example.org.
- All online credit card purchases are processed through a secure
server to protect our customers. Returned checks are subject to
a $20.00 service charge.
- MINIMUM ORDERS - Orders under $20.00 require a $2.50
small order handling fee. This fee is already included in flat
rates for STANDARD & GROUND SHIPPING..
- BACKORDERS - If you would like to order an item that
is currently not in stock, we offer two options for you to choose
from. Please make your choice when you are checking out:
1 - Hold your entire order until
complete and make one shipment.
2 - Ship all the available items right away and backorder the
out of stock items. There will be a shipping charge of
between $4.00 and $7.95 for the backorder shipping.
Generally, backordered items will arrive within two weeks. After
two weeks if any items have not arrived, they may be cancelled.
- DAMAGES & ERRORS - All of our orders are packed carefully
to avoid damage during shipment. If damage occurs in transit, please retain all damaged items and packing materials and contact us immediately. If we made an error, please contact us within 7 days. We will correct our mistakes
at our expense.
- RETURNS - No returns after 30 days. Please write or call
for authorization before returning any merchandise. We are available 9 a.m. to 6 p.m. US Eastern time at 800-729-2878 (US) or 727-538-2878 (International).
returns may be subject to a 20% restocking fee. Please send your
return to our street address: Sunshine Discount Crafts 12335 62nd
St. N., Largo, FL 33773. Write your return authorization number
on the outside of the box. NO RETURNS on books, videotapes, DVD's,
closeouts or special orders. Closeout/markdown items are noted
on our website with a note in the description such as: ‘Limited
quantities available’ or ‘while supplies last’ or ‘Reduced’. Please
enclose a copy of the original invoice and a brief explanation.
Exchanges are treated as a new order. Please include applicable
shipping & handling charges. If the cost of shipping your original
order exceeds the shipping charges paid, your return credit may
be reduced by all or part of the original shipping cost.
- WHOLESALE - Inquiries welcome. Business documentation
- PRICE CHANGES - All prices are subject to change without notice. We
will make every effort to be sure that our website reflects the
latest price information for all of our products.